Your calls always answered within 5 rings.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
Since it started coming to life as a resort of extreme recreation early last century, Las Vegas has been a place of decadence, excess, and supercharged entertainment.
But it's not all about the dollar-draining casinos, unfathomable heat and oversized frozen cocktails - there's an incredible array of performances, concerts and comedy shows to keep you entertained every single night of the week.
This is all an unbelievably far cry from the town where, just over a century ago, all gambling was banned under strict new laws - even the flipping of a coin among friends to decide who was to pay for a round of drinks.
The name Las Vegas had been given to the area in 1829 by a trading party that was travelling to Los Angeles and stopped for water there - at that time, several parts of the valley contained artesian wells surrounded by extensive green areas. Las Vegas means the meadows in Spanish.
It officially became a city in 1905 when 110 acres of what was to become downtown were auctioned off to ready buyers. By 1931, Nevada state law-makers realised that the city's well-established illegal gambling industry would be more profitable for everyone if it was legalised.
The first gambling licence was issued to the Northern Club, with other venues to follow such as the Las Vegas Club and the Apache Hotel.
NEON LIGHTS
The city's first traffic light arrived that year too - and many other lights of the neon type were soon to follow as Las Vegas swiftly rose to be the gaming capital of the world.
Now it's all about shows as much as gambling, and one that's going from strength to strength is The Beatles LOVE by Cirque du Soleil, which has just celebrated ten years at The Mirage Hotel & Casino, during which time it has been seen by eight million people. Even Sir Paul McCartney described it as 'the greatest show in Vegas'.
LOVE is just one of seven Cirque spectaculars taking place across the city. The flagship event - O, at the Bellagio - features high dives, walking on water and the most impressive synchronised swimming and diving outside the Olympics.
If watching big-name pop acts is more your scene, head to Caesars Palace. Sir Elton John, Rod Stewart, Celine Dion and Mariah Carey are just some of those currently sharing headline slots.
The merchandise shop is worth popping into too, even if it's just to marvel at the $11 biros bearing the faces of the performers.
COULD IT BE MAGIC
Vegas has a long history of magic powers - and not just the ability to make huge sums of dollars disappear almost instantly. Siegfried and Roy wowed the crowds in Vegas from 1990 to 2003 before Roy was seriously injured on stage by a 380lb white tiger.
Since then, the wand has been passed on to Penn and Teller - they have been performing at the Rio for more than a decade, while David Copperfield is enjoying a residency at the MGM Grand.
Any Elvis fans planning on making a pilgrimage to his spiritual home this year will be in for a treat. The King may be dead, but long live the King - he's being reincarnated as a hologram to perform 15 shows at a venue yet to be announced.
The company behind the technology, Pulse Evolution, previously created a hologram of Michael Jackson for the 2014 Billboard Awards, which drew gasps of astonishment for its accuracy.
Alternatively, Elvis is available in tribute act form - he has been in the building at the Flamingo for the Legends In Concert, appearing alongside impersonators of Michael Jackson, Tina Turner and country star Garth Brooks.
Only in Vegas, right?
First published in the Mail on Sunday - April 2017
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